Shipping info AUSTRALIA, NEW ZEALAND, USA & EUROPE
As a solo business owner juggling three businesses, I do my best to have all orders posted the following business day. However, please allow up to 3 business days for your order to be packed and taken to the post office. I truly appreciate your patience and support!
Australia:
FREE standard shipping when you spend over $99
Standard rate for orders under $99: $4.99
Express rate for orders under $150: $14.99
Express rate for orders over $150: $9.99
AUS estimated shipping times:
Standard post: 3-7 days once shipped
Express post: 1-5 days once shipped
International Shipping:
PLEASE NOTE: Tint and Dye products are excluded from international shipping. ONLY Brow Waxing products, tools, disposables and tutorials are available for international purchase.
We currently ship to selected international destinations including:
- New Zealand
- United States
- Europe
International shipping rates are calculated at checkout based on:
- parcel weight
- order size
- destination country
- selected shipping method
Estimated delivery times vary depending on your location and the shipping service selected at checkout.
Please note:
- International orders may occasionally experience customs or postal delays outside of our control.
- Import duties, VAT, customs fees or taxes may apply depending on your country’s regulations and are the responsibility of the customer.
- Shipping costs are non-refundable once dispatched.
Tracking
All orders include tracking once dispatched. Tracking information will be sent via email once your order has been fulfilled.
Processing Times
Orders are typically packed and dispatched within 1–3 business days during operating hours.
Please allow additional processing time during launches, promotions, or high-volume periods.